Last Updated: May 26, 2026
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase our products, or interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Lusivo operates an online store that sells digital business databases containing business-related information compiled from publicly available and lawful sources.
For any privacy-related questions, you may contact us through the contact information provided on our website.
2. Information We Collect
Information You Provide
When you place an order, create an account, subscribe to communications, or contact us, we may collect:
- Name
- Email address
- Billing address
- Company name
- VAT number (where applicable)
- Phone number
- Username and password (if an account is created)
- Payment-related information
- Any information you voluntarily provide to us
Information Automatically Collected
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referral URLs
- Website activity and usage information
- Approximate geographic location
WooCommerce Data Collection
Our website uses WooCommerce to operate our online store.
While you browse our website, WooCommerce may collect and store:
- Products viewed
- Cart contents
- Customer session information
- IP address
- Browser information
- Billing and account information entered during checkout
This information is used to:
- Provide store functionality
- Maintain shopping cart sessions
- Process purchases
- Prevent fraud
- Calculate applicable taxes
- Improve website performance
- Provide customer support
If you create an account, your account information may be stored to facilitate future purchases and customer support.
Comments and Reviews
If you submit reviews, testimonials, comments, or other content through our website, we may store the information you provide along with associated metadata such as IP address and submission date.
3. How We Use Your Information
We may use collected information to:
- Process and fulfill purchases
- Deliver digital products
- Provide customer support
- Manage customer accounts
- Verify transactions and prevent fraud
- Improve website functionality and user experience
- Comply with legal obligations
- Enforce our Terms and Conditions
- Communicate important service-related notices
We do not sell customer personal information to third parties.
4. Legal Bases for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, we process personal data on one or more of the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent, where required by law
5. Payments and Tax Processing
Payments are processed by third-party payment providers.
We do not store complete payment card numbers or payment security codes on our servers.
Depending on the payment method selected, information necessary to complete the transaction may be shared with the relevant payment processor.
PayPal
If you choose PayPal as your payment method, certain information may be shared with PayPal to process and support your payment, including:
- Name
- Billing address
- Email address
- Purchase amount
- Transaction details
PayPal processes personal information according to its own privacy policies.
Tax Calculation and Compliance
To comply with applicable tax laws and VAT requirements, we may process and store information including:
- Billing address
- Country of residence
- VAT identification number (where applicable)
- Transaction records
- Purchase history
Our website may use WooCommerce tax-related functionality or third-party tax services to calculate and record applicable taxes.
Where required by law, transaction and tax records may be retained for accounting, auditing, regulatory, and tax compliance purposes.
6. Digital Product Delivery
When a purchase is completed, we process customer information as necessary to:
- Provide download access
- Maintain download records
- Manage customer licenses
- Prevent unauthorized access or fraud
Download activity may be logged for security and account management purposes.
7. Information Contained in Our Databases
Our products may contain business-related information obtained from publicly accessible and lawful sources, including:
- Public company websites
- Business directories
- Official commercial registries
- Government publications
- Public databases
- Other publicly available business sources
The databases are compilations of information that was publicly accessible at the time of collection.
We do not intentionally collect or distribute:
- Confidential information
- Hacked or unlawfully obtained information
- Non-public proprietary information
Customers are solely responsible for ensuring their use of purchased databases complies with applicable privacy, marketing, and data protection laws.
8. Data Sharing and Service Providers
We may share information with trusted third-party service providers that help us operate our business, including:
- Payment processors
- Website hosting providers
- Cloud storage providers
- Analytics providers
- Security and fraud prevention providers
- Tax compliance and accounting service providers
- Professional advisers
- Government authorities or regulators where legally required
Information is shared only to the extent reasonably necessary to provide services, comply with legal obligations, protect our rights, or prevent fraud.
WooCommerce and Third-Party Extensions
Our website may use WooCommerce and related extensions that process customer information to provide e-commerce functionality.
Certain WooCommerce extensions may transmit data to external service providers to facilitate:
- Payment processing
- Tax calculations
- Fraud prevention
- Analytics
- Order fulfillment
- Customer account management
The specific information shared depends on the services used and is limited to what is reasonably necessary for those services to operate.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Maintain business records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
Retention periods may vary depending on the nature of the information and applicable legal requirements.
10. Security
We implement reasonable technical and organizational measures designed to protect personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
- Loss
However, no method of transmission or storage can be guaranteed to be completely secure.
11. International Transfers
Your information may be processed or stored in countries outside your country of residence.
Where required by law, we take appropriate safeguards to protect personal information during international transfers.
12. Your Privacy Rights
Depending on your jurisdiction, you may have rights including:
- Access to personal data
- Correction of inaccurate data
- Deletion of personal data
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent where processing is based on consent
To exercise any applicable rights, please contact us using the information provided on our website.
You may also have the right to lodge a complaint with a competent data protection authority.
13. Cookies and Similar Technologies
Our website may use cookies and similar technologies for:
- Website functionality
- Security
- Analytics
- Performance monitoring
Where required by law, consent will be obtained before placing non-essential cookies on your device.
Users may manage cookie preferences through browser settings or any cookie management tools provided on the website.
14. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of third-party services.
Users should review the privacy policies of any third-party websites they visit.
15. Children’s Privacy
Our products and services are intended for businesses and adults.
We do not knowingly collect personal information from individuals under the age required by applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective when posted on this page.
The “Last Updated” date at the top of this Privacy Policy indicates when the most recent revision was made.
17. Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact us using the contact details provided on our website.
18. Order and Tax Records
We may retain order, invoice, billing, VAT, and transaction records for up to 10 years, or longer where required by applicable tax, accounting, or legal obligations.